Back to TestimonialsChad Hartzog
Sales & Office Manager, Rush Bikes
We were impressed with their ability to listen to the functions we wanted our plug-in to have and deliver a product that did exactly that.
Review Summary
"ColorWhistle delivered a functional solution on time and maintained a transparent workflow throughout. They went above and beyond to attend to the client's changing needs and implement feedback quickly. Their strong understanding of the requirements allowed them to tailor a solution to match."
Detailed Feedback
BACKGROUND
Please describe your company and position.
I am the Sales & Office Manager of Rush Bikes
Describe what your company does in a single sentence.
We are a motorcycle shop that specializes in Motorcycle Collision Repair as well as doing Custom Paint, Custom Audio, Custom Lighting, and aftermarket Parts & Accessory Installations.
OPPORTUNITY / CHALLENGE What specific goals or objectives did you hire ColorWhistle to accomplish? Create a custom plugin so that our customers could log on to our website to check the status of their job. Add a feature to the plugin to automatically send the customer an email each time their status changes. Integrate our authorize.net account to the plugin so customers can pay their balance online when their bike is ready for pickup.
SOLUTION How did you find ColorWhistle? Online Search Why did you select ColorWhistle over others?
RESULTS & FEEDBACK What were the measurable outcomes from the project that demonstrate progress or success? They kept me in the loop at all times, and gave me a clear timeline of what would be completed at certain times, and I was able to see the progress in real time. Describe their project management. Did they deliver items on time? How did they respond to your needs? Parthiban, the IT Delivery Manager went above and beyond to keep me informed at all times, and when I needed to make changes, or add something, she responded immediately regardless of the day or time it was. They actually delivered the plugin about a week ahead of schedule! What was your primary form of communication with ColorWhistle? Email or Messaging App What did you find most impressive or unique about this company? We were impressed with their ability to listen to the functions we wanted our plug-in to have and deliver a product that did exactly that. When I started doing my research into different companies that offered plugin development services, I narrowed down my list to 3 companies. It was very obvious to me that ColorWhistle listened to me and UNDERSTOOD what I was trying to achieve right off the bat based on the detailed quote they sent me. It's not everyday you find a company that can take your idea, or vision, and make it come to fruition flawlessly. I couldn't be happier that I chose ColorWhistle to develop our custom plugin!! Are there any areas for improvement or something ColorWhistle could have done differently? Absolutely NOT. They were an absolute pleasure to work with.
OPPORTUNITY / CHALLENGE What specific goals or objectives did you hire ColorWhistle to accomplish? Create a custom plugin so that our customers could log on to our website to check the status of their job. Add a feature to the plugin to automatically send the customer an email each time their status changes. Integrate our authorize.net account to the plugin so customers can pay their balance online when their bike is ready for pickup.
SOLUTION How did you find ColorWhistle? Online Search Why did you select ColorWhistle over others?
- Pricing fit our budget
- Good value for cost
- Company values aligned
- Plugin Architecture & Plugin Development Tasks
- Email Notifications
- Payment Processing
- Customer Related Modules
- QA & Project Coordination
- Plugin usage documentation Development Hours
- Total development hours 144
- total development hours in days calculation
RESULTS & FEEDBACK What were the measurable outcomes from the project that demonstrate progress or success? They kept me in the loop at all times, and gave me a clear timeline of what would be completed at certain times, and I was able to see the progress in real time. Describe their project management. Did they deliver items on time? How did they respond to your needs? Parthiban, the IT Delivery Manager went above and beyond to keep me informed at all times, and when I needed to make changes, or add something, she responded immediately regardless of the day or time it was. They actually delivered the plugin about a week ahead of schedule! What was your primary form of communication with ColorWhistle? Email or Messaging App What did you find most impressive or unique about this company? We were impressed with their ability to listen to the functions we wanted our plug-in to have and deliver a product that did exactly that. When I started doing my research into different companies that offered plugin development services, I narrowed down my list to 3 companies. It was very obvious to me that ColorWhistle listened to me and UNDERSTOOD what I was trying to achieve right off the bat based on the detailed quote they sent me. It's not everyday you find a company that can take your idea, or vision, and make it come to fruition flawlessly. I couldn't be happier that I chose ColorWhistle to develop our custom plugin!! Are there any areas for improvement or something ColorWhistle could have done differently? Absolutely NOT. They were an absolute pleasure to work with.
